Limited Warranty
Unauthorized Dealer Warning
Dr. BIMIX SRL (the “Company”) is committed to ensuring that our customers receive the highest quality products and service. To achieve this, we sell our products exclusively through a carefully selected network of authorized sellers.
Purchasing products from unauthorized sellers exposes customers to the risk of receiving counterfeit, damaged, used, or defective products, which voids the manufacturer’s warranty. The Company cannot guarantee the authenticity of products sold by unauthorized sellers.
The Company has no control over the quality, safety, or legality of products sold by unauthorized sellers and cannot be held responsible for any claims or damages arising from the purchase of these products.
We strongly advise customers to purchase Dr. BIMIX products only from authorized sellers or directly from our official website to ensure the integrity and quality of their purchases.
Limited Warranty
The Company provides a limited warranty for its products to the original retail purchaser only, and only if purchased from an authorized seller or directly from the Company’s website. This warranty is strictly non-transferable. The warranty period is specified in the Company’s return policy.
Warranty Coverage:
- Scope: This limited warranty covers any defects in materials or workmanship under normal use during the warranty period.
- Duration: The specific warranty period for each product can be found in our return policy.
- Limitations: This warranty does not cover damage caused by:
- Misuse, abuse, or neglect.
- Unauthorized modification or repair.
- Natural wear and tear.
- Purchases from unauthorized sellers.
How to Make a Warranty Claim:
If you believe your product is covered by our limited warranty, please contact the Company or an authorized seller for further instructions. Proof of purchase from an authorized seller or directly from the Company’s website will be required to process your warranty claim.
Contact Information:
For warranty claims or further assistance, please contact us at:
Email: CustomerService@drbimix.com
Address: Bulevardul Independenței 71, Baia Mare, Rumanía
Phone: +40-756-130-363
By adhering to these guidelines and purchasing from authorized sellers, you help us maintain the high standards and quality you expect from Dr. BIMIX products. Thank you for your trust and support.