At Dr. BIMIX, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy describes how we collect, use and protect your data in accordance with the General Data Protection Regulation (GDPR) and other data protection laws applicable in the European Union.
Information we collect
We collect various types of information in connection with the services we provide, including:
- Personally identifiable information: Name, email, telephone number, shipping address and payment details.
- Order information: Details of products purchased, order dates and delivery information.
- Technical data: IP address, browser type, operating system and usage data collected through cookies and similar technologies.
How we use your information
We use the information we collect for the following purposes:
- To process orders: Manage and process your orders, payments and deliveries.
- To improve our services: Improve our website, products and services based on customer feedback and usage patterns.
- To communicate with you: Send order confirmations, delivery updates and customer service responses.
- Marketing purposes: Provide you with information about promotions, new products and special offers (with your consent).
Cookies policy
Our website uses cookies to improve your browsing experience and analyse site traffic. Cookies are small data files that are stored on your device and help us understand how you interact with our website. We use Cookiebot to manage cookie consents and ensure compliance with GDPR requirements.
Types of cookies we use:
- Essential cookies: Necessary for the operation of our website (e.g. session cookies).
- Analytical cookies: They help us understand how visitors use our site, which allows us to improve its functionality.
- Marketing cookies: They track your online activity to deliver targeted advertising.
You can manage your cookie preferences through our Cookiebot tool, available on our website.
Data sharing and dissemination
We do not sell, trade or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service providers: We may share your information with trusted third party service providers who help us operate our website, manage our business or provide service to you.
- Legal requirements: We may disclose your information when required by law or to protect our rights, privacy, safety or property.
Data security
We implement robust security measures to protect your personal data from unauthorised access, alteration, disclosure or destruction. These measures include encryption, secure socket layer technology (SSL) and regular security assessments.
Your rights
Under the GDPR, you have the following rights with respect to your personal data:
- Access: You may request a copy of the personal data we hold about you.
- Correction: You can ask us to correct any inaccurate or incomplete information.
- Elimination: You can request the deletion of your personal data when they are no longer necessary for the purposes for which they were collected.
- Restriction: You may request the restriction of the processing of your personal data under certain conditions.
- Opposition: You can object to the processing of your personal data for direct marketing purposes.
- Data portability: You may request to receive your personal data in a structured, commonly used and machine-readable format.
To exercise any of these rights, please contact us at privacy@drbimix.com.
Changes to our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page and we will notify you of significant changes via our website or email.
Contact us at
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at
E-mail: hello@drbimix.com
Address: Bulevardul Independenței 71, Baia Mare, Romania
Telephone: +34 91 6818368
Thank you for placing your trust in Dr. BIMIX.
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