Additional Resources (4)
Yes, we offer various promotions and a loyalty program for our customers. Sign up for our newsletter or follow us on social media for the latest updates and offers.
Yes, our blog features informative articles on pet health, nutrition, and care. Visit our website to read the latest posts.
Follow us on Facebook, Instagram, and Twitter for updates, promotions, and pet care tips. Links to our social media pages are available on our website.
Visit our blog on the Dr. BIMIX website for articles and resources on pet health, nutrition, and care.
Customer Support and Policies (9)
Yes, please register on our Become a Partner Page with your business information and we will get in touch with you regarding partnership opportunities.
Enter the promotional code in the designated field at checkout, and the discount will be applied to your total order amount.
Occasionally, we offer samples of our products. Please check our website or subscribe to our newsletter for updates on sample availability.
You can leave a review on our website by going to the product page and clicking on the “Write a Review” button.
Log in to your account on our website, go to the account settings, and update your personal information as needed.
Click on the “Sign Up” button at the top of our homepage and fill in the required information to create your account.
Enter your email address in the subscription box at the bottom of our homepage or during the checkout process to subscribe to our newsletter.
We accept major credit cards, PayPal, and other secure payment methods.
If your pet doesn’t like the food, please contact our customer service team for assistance. We offer a satisfaction guarantee and can provide a replacement or refund.
Dietary and Health Benefits (3)
Yes, we offer a range of products that cater to specific dietary needs, including grain-free, hypoallergenic, and single-protein options.
Our chews help clean teeth and massage gums, reducing plaque and tartar buildup for better dental health.
Our products support overall health, improve digestion, enhance skin and coat health, and boost the immune system of your pets.
General Information (6)
You can contact Dr. BIMIX customer service by emailing CustomerService@drbimix.com or calling +40-756-130-363.
Dr. BIMIX is a brand dedicated to producing high-quality, organic pet food, snacks, and supplements, focusing on natural ingredients and minimal processing.
Dr. BIMIX distinguishes itself by being a producer of 100% organic, minimally processed pet food and supplements, ensuring the highest quality and safety from raw ingredients to final product.
Dr. BIMIX products are produced in our state-of-the-art facilities in Romania and Spain, adhering to strict European quality standards.
Dr. BIMIX products are available on our official website and through our network of authorized sellers.
We source from Europe to ensure the highest quality standards and compliance with stringent European regulations, providing safe and nutritious products for your pets.
Product Information (9)
Yes, all Dr. BIMIX products are 100% organic, adhering to strict European standards for organic food production.
Our treats are naturally processed and may have a mild natural odor, but they are free from artificial scents.
No, our products are free from artificial additives, preservatives, and other harmful chemicals.
Nutritional information is available on our product packaging and on our website under each product’s detailed description.
Our treats are minimally processed to retain maximum nutritional value, using natural ingredients without artificial additives or preservatives.
Dr. BIMIX products are 100% organic and minimally processed, ensuring they retain their natural nutrients and flavors.
We use 100% organic, natural ingredients sourced from trusted suppliers in Europe, ensuring the highest quality for your pets.
Dr. BIMIX offers a range of organic pet foods, snacks, and supplements designed to meet the nutritional needs of dogs and cats.
Nutrition information is available on our product packaging and on our website under each product’s detailed description.
Purchasing and Shipping (5)
Yes, we offer international shipping to select countries. Please check our shipping policy for more details on availability and rates.
You will receive a tracking number via email once your order has been shipped. You can use this number to track your order on our website or the carrier’s site.
To initiate a return or exchange, please contact our customer service team at CustomerService@drbimix.com with your order number and reason for return.
We offer standard and expedited shipping options. Shipping costs and delivery times vary based on the destination and shipping method selected at checkout.
We offer a 30-day satisfaction guarantee. If you are not satisfied with your purchase, you can return it for a replacement or a full refund. Please review our return policy for detailed instructions.
Safety and Quality (7)
While some bones can be safe, it’s essential to choose the right type and size. Dr. BIMIX offers specially designed chews that are safe and beneficial for dogs.
Yes, our chews are made from natural ingredients and are free from harmful chemicals commonly found in rawhide products.
No, our products do not contain thyroid tissues or hormones.
No, Dr. BIMIX does not irradiate its products. We rely on natural preservation methods to maintain quality and safety.
We maintain strict quality control measures throughout the production process, including the highest IFS certification and COFRAC accreditation for safety and quality.
If your dog swallows a large piece, contact your veterinarian immediately. Always supervise your dog while they chew.
Dr. BIMIX offers a variety of chews specifically designed for puppies, which are softer and easier to chew.
Specific Chew and Treat Questions (5)
Yes, we offer a range of chews specifically designed for small breeds to ensure they can chew them safely.
Yes, chewing can help reduce anxiety and provide a calming effect for pets. Our chews are designed to be safe and effective for this purpose.
It is recommended to give your pet a chew a few times a week, depending on their size and chewing habits.
Dr. BIMIX offers a variety of nutritious and delicious treats that are perfect for training sessions, providing positive reinforcement for good behavior.
Contact your veterinarian immediately if your pet swallows a large piece of a chew. Always supervise your pet while they chew to prevent such incidents.
Specific Product Questions (12)
Yes, but select smaller and softer bully sticks designed for puppies to ensure they can chew them safely.
Bully sticks are made by drying and sometimes smoking beef pizzle to create a durable and flavorful chew for dogs.
Our bully sticks undergo a special cleaning and drying process that reduces odor while maintaining nutritional value.
The duration depends on the size of the bully stick and the chewing habits of your dog. Generally, they can last from a few hours to several days.
Bully sticks typically contain a moderate amount of fat, around 10-15%, making them a nutritious treat.
It is safe to give your dog a bully stick a few times a week, but always monitor their chewing to ensure safety.
Pixie Bully Sticks are approximately 0.5 to 1 inch in diameter, making them ideal for smaller dogs and puppies.
Choose a bully stick size that matches your dog’s breed, size, and chewing strength. Smaller dogs may need thinner sticks, while larger breeds can handle thicker sticks.
A bully stick is a natural, long-lasting dog chew made from beef muscle, specifically the pizzle or penis of a bull.
Collagen sticks are made from the inner skin layer and provide a different chewing experience with additional skin health benefits, while bully sticks are made from beef muscle.
Pixie bully sticks are thinner and suitable for smaller dogs, while gullet sticks are softer and made from beef esophagus, offering a different texture and chewing experience.
The thickness varies due to the natural differences in the size of the beef pizzle used. We offer a range of sizes to suit different dogs.
Sustainability and Sourcing (6)
Yes, we are committed to sustainability and ensure that our ingredients are responsibly and ethically sourced.
Yes, we use recyclable and environmentally friendly packaging materials for our products.
We ensure our ingredients are sourced from suppliers who adhere to high animal welfare standards, and we are actively involved in initiatives that promote the well-being of animals.
We are committed to giving back to the community through various initiatives, including donations to animal shelters and supporting pet welfare organizations.
We strive to minimize our environmental impact through sustainable sourcing, Solar Power for our plants, eco-friendly packaging, and reducing waste in our production processes.
We source our ingredients from trusted suppliers in Europe, ensuring high quality and compliance with stringent standards.
Usage and Storage (7)
Yes, our treats are nutritious and delicious, making them perfect for rewarding your pet during training sessions.
Gradually mix Dr. BIMIX food with your pet’s current food over 7-10 days, increasing the amount of Dr. BIMIX food each day until it fully replaces the old food.
It is recommended to give Dr. BIMIX treats as a supplement to their regular diet, a few times a week, depending on your pet’s size and dietary needs.
Store bully sticks in a cool, dry place, and seal them in an airtight container to maintain freshness.
Store Dr. BIMIX products in a cool, dry place, and keep them sealed in their original packaging to maintain freshness.
Start by giving your dog a chew for a short period to see how they handle it, gradually increasing the time as they become accustomed.
The shelf life of our products varies, but typically ranges from 6 to 12 months. Check the packaging for specific expiration dates.