Purchasing and Shipping (5)
Yes, we offer international shipping to select countries. Please check our shipping policy for more details on availability and rates.
You will receive a tracking number via email once your order has been shipped. You can use this number to track your order on our website or the carrier’s site.
To initiate a return or exchange, please contact our customer service team at CustomerService@drbimix.com with your order number and reason for return.
We offer standard and expedited shipping options. Shipping costs and delivery times vary based on the destination and shipping method selected at checkout.
We offer a 30-day satisfaction guarantee. If you are not satisfied with your purchase, you can return it for a replacement or a full refund. Please review our return policy for detailed instructions.